Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Alyeska ("we," "us," or "our") governing your access to and use of our website and services. By using our website or engaging our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

Services

Alyeska provides managed IT services, cloud solutions, cybersecurity, network infrastructure, and related technology services to businesses. The specific terms, scope, and pricing for services are defined in separate service agreements or statements of work between Alyeska and the client.

We reserve the right to modify, suspend, or discontinue any service or feature at any time with reasonable notice. We are not liable to you or any third party for any such modification, suspension, or discontinuation.

Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our website in any way that violates applicable federal, state, local, or international law or regulation
• Transmit or facilitate the transmission of unsolicited commercial communications (spam)
• Attempt to gain unauthorized access to any part of our website, servers, or systems
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Introduce viruses, trojans, or other malicious or harmful material
• Scrape, crawl, or harvest any content from our website without written permission

Intellectual Property

The content, features, and functionality of our website — including but not limited to text, graphics, logos, icons, and images — are owned by Alyeska and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our prior written consent.

Confidentiality

In the course of providing services, both parties may have access to confidential business information. Both Alyeska and its clients agree not to disclose confidential information to third parties without prior written consent, and to use such information solely for the purposes of the service relationship. Specific confidentiality terms are further defined in individual service agreements.

Payment Terms

Payment terms for services are defined in individual service agreements. General terms include:

• Invoices are due within 30 days of receipt unless otherwise specified in the service agreement
• Late payments may be subject to interest charges as specified in the service agreement
• We reserve the right to suspend services for accounts that are significantly past due
• All fees are non-refundable unless otherwise stated in writing

Disclaimer of Warranties

Our website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. Service-level warranties for managed IT services are defined in individual service agreements.

Limitation of Liability

To the fullest extent permitted by law, Alyeska shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, use, goodwill, or other intangible losses — resulting from:

• Your use of or inability to use our website or services
• Unauthorized access to or alteration of your data
• Any conduct or content of third parties
• Any errors or omissions in any content

Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid us in the three months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Alyeska and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your use of our website or services.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Alaska, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Kenai, Alaska.

Termination

We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice or liability, for any conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion. Provisions of these Terms that by their nature should survive termination shall survive, including ownership, warranty disclaimers, and limitations of liability.

Contact Us

If you have questions about these Terms of Service, please contact us: